Healthcare programs can be implemented efficiently and effectively if they have the right medicines and medical supplies available in the right place, at the right time. It is a must to have a reliable flow of medicines and other medical supplies to health care providers, regardless of how remote their location is.
CDMU’s comprehensive services provide an end-to-end integrated supply chain that takes goods from the manufacturer to the final destination, with custom services available throughout the process.
Stock availability
CDMU keeps over 800 medicines and medical supplies in stock in our bonded warehouses in Kolkata and Siliguri. This allows us to respond quickly to customer requests and arrange transport by sea or by air. In addition to receiving shipments from CDMU stock, customers can also request to have selected products kept in our warehouse, reserved exclusively for their use. This ensures the availability of essential products and can help to prevent stock-outs.
Local presence
To serve our customers as effectively as possible, CDMU partners with in-country partners. We work with partners in three states including West Bengal, Assam, and Jharkhand.
These partners help smaller customers, as stock is available locally with a shorter lead time. Minimum order quantities (MOQs) are often lower than they would be when ordering directly from CDMU. Customers of any size can take advantage of these local stocks to fill emergency needs or avoid product stock-outs. Find more information about our local presence on the Local Services page.
Warehousing
CDMU has warehouses in Kolkata & Siliguri which include specialized storage for medicines and medical supplies. All commodities are stored and handled in conformance with national laws and the regulations and pharmaceutical guidelines of GDP (Good Distribution Practice) and GMP (Good Manufacturing Practice).
Our warehouse team offers additional services to meet customers’ needs. Goods can be repacked according to customer specifications. Labeling of outer cartons can be customized to help facilitate sorting or distribution at the point of receipt.
Kitting
Another service CDMU provides is kitting. We keep stock of the WHO Interagency Emergency Health Kit (IEHK) and can dispatch the kit within 48 hours in case of an emergency or natural disaster. We offer a number of other standardized kits and can also create custom kits upon request. The composition and logistics of kits can be complex, as kit contents come from multiple suppliers. To deal with this challenge, we have a dedicated team within the Supply Chain department that works exclusively on kits.
Transport
Throughout CDMU’s journey, we have shipped products to several difficult-to-reach destinations. As a result, we have first-hand knowledge that lets us meet our customers’ freight needs. Our network of transport partners is chosen based on the best combination of lead time, shipping rates, and experience in destination locations as well as in handling medicine and medical supplies.